We do our best to improve email deliverability, however, some of our emails may land in your SPAM/JUNK box for different reasons. While we send important emails like payment reminders, and other payment or service-related notifications, it's very important to guarantee that you'll receive our emails.
It's highly recommended to add our domain or email address to your trusted senders or contacts and if you're a Gmail or Outlook user, we recommend to create a Rule (in Outlook) or Filter (in GMAIL) to guarantee you'll receive every email we send to you.